Freshservice
Freshservice is a modern and user-friendly IT service management (ITSM) software designed to streamline and enhance IT support and operations. It provides a comprehensive platform for managing IT tickets, assets, changes, and service requests. With Freshservice, IT teams can efficiently track and resolve incidents, ensuring minimal downtime and improved user satisfaction. The software's asset management feature enables proper tracking and maintenance of IT assets throughout their lifecycle. Freshservice's self-service portal empowers end-users to log and track their issues independently, reducing the burden on IT staff and promoting faster issue resolution. Furthermore, the software offers automation and workflows that streamline IT processes, enhancing productivity and reducing manual effort. Overall, Freshservice serves as a valuable tool for IT departments, enabling them to deliver effective and prompt IT support while optimizing IT operations.
Freshservice is itself a support ticketing system, and as such does not have any support articles created. For help, please submit a ticket via the main systems support page.